Comments on: Tips for running a business when the times are tough

By: Jeff Hart

Jeff Hart — Mon, 06 Apr 2009 20:32:30 +0000

It is funny how obvious it seems that businesses would recognize that long term success relies on making customers loyal by rewarding them. Yet how often do we see the opposite of that? Look at cell phone companies. They only care about getting new customers to sign contracts.

By: Nelson Smith

Nelson Smith — Mon, 06 Apr 2009 20:32:05 +0000

So many businesses just try to make a quick profit on a one time deal. This author makes a good point about how the businesses that survive view things in a much different way.

By: Ian Burton

Ian Burton — Mon, 06 Apr 2009 20:31:36 +0000

I like customer loyalty programs. The pizza place I order from does a thing where every 12 pizzas I order, I get half off the next one. I never order from anyone else, so it must work!

By: Javier Finch

Javier Finch — Mon, 06 Apr 2009 20:31:12 +0000

Sometimes businesses focus more on their employees than they do on their customers. It is a recipe for disaster. I’m glad you see that it is the other way around.

By: Tom Wharton

Tom Wharton — Mon, 06 Apr 2009 20:30:49 +0000

Ah yes, the whole KISS method. Keeping things simple and going back to the basics is as important now as it has ever been. It’s easy to lose focus and make things harder than they need to be.